Operation of the website
How can I pay?
- Bank/Wire transfer
- Credit card
- Pay to pick up the goods in our shop
- Read more about payment methods
How I can make an order?
- Our website: www.chefglobal.es
- The products that are not published on our website, you can request them in the email firstname.lastname@example.org
- *In the case of orders requested via email or by phone, shipping rates may vary from the web, and the order will have a management fee of €5 + taxes. This management fee will be applicable only in the case that the items requested via email or telephone can be purchased through the web.
What if I want to return the product?
- If the purchased product does not convince you, you hav up to 14 calendar days to return it to us
- The only costs associated for a return are shipping the goods to our facilities
- The refund will be the amount of the product, excluding postage
- More information about the right of withdrawal
Is there security in buying?
- We will never have access to your bank or credit card
- We work with secure payment gateways so that the customer can have complete peace of mind during your purchase
- More information about payment security
What if the product is defective or has been beaten?
- You have 24 hours after receiving the merchandise for any manufacturing defect.
- If the goods transport has been hit, you must mention it in the delivery note of the carrier.
- The new equipment has a 1 year warranty
- More information about shipping and returns policy